Legal
SMS Terms & Conditions
How our text-messaging program works, and your consent and opt-out rights.
1. Program description
HRGC Sessions LLC offers an SMS text-messaging program so we can respond to inquiries and communicate with clients about their sessions (for example, scheduling and session confirmations, reminders, billing notifications, and support). Clients may also separately opt in to occasional marketing texts (insights and service offers). Messages are sent only to mobile numbers whose owners have opted in.
2. Consent and opt-in
By providing your mobile number and checking an SMS consent box on our contact form (or otherwise expressly agreeing), you give HRGC Sessions LLC your prior express consent to send you text messages at that number. Transactional and marketing texts use separate opt-in checkboxes, both unchecked by default — you can consent to either or both. Consent is not a condition of purchasing any goods or services. You represent that you are the subscriber or customary user of the number you provide.
3. Types of messages
Transactional messages relate to your inquiry or session — for example, replies to your questions, scheduling and session confirmations, schedule or reschedule notices, reminders, billing notifications, and support replies. Marketing messages — occasional insights and service offers — are sent only to numbers that checked the separate marketing opt-in. We do not send marketing texts to people who have not opted in to them.
4. Message frequency
Message frequency varies based on your interaction with us.
5. Cost
Message and data rates may apply, according to your mobile carrier’s plan. HRGC Sessions LLC does not charge for the messages themselves.
6. Opting out (STOP)
You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation that you have been unsubscribed and we will stop sending texts, unless you opt in again. You may also opt out by emailing contact@hrgcsessions.com.
7. Getting help (HELP)
For help, reply HELP to any message or email contact@hrgcsessions.com or call +1 (307) 443-6941.
8. Carriers and delivery
Delivery is subject to your mobile carrier’s network and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
9. Privacy of your mobile information
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information you provide for SMS is used solely to deliver the messages you requested and to support your inquiry.
Our handling of personal information is described in our Privacy Policy.
10. Changes
We may update these SMS Terms from time to time; the “Last updated” date reflects the current version. Continued participation after changes constitutes acceptance.
11. Contact
Questions about our SMS program? Contact HRGC Sessions LLC at contact@hrgcsessions.com.